Privacy Statement

Privacy Policy

Last updated: 1st April 2025

1. Who We Are

Business Name: Hayley Leonard t/a Mount-Leonard Physiotherapy & Sports Injury Clinic
Clinic Address: Tyddyn Isaf Caravan Park, Lligwy Bay, Dulas, Anglesey, LL70 9PQ
Email: info@mount-leonard-physiotherapy.co.uk
Phone: 07748 151302

2. What Information We Collect

We may collect and process the following personal data through our website:

  • Contact Form Submissions: When you contact us via our website, we collect your name, email address, phone number (if provided), and message content.
  • Cookies & Analytics: We use Google Analytics to understand how users interact with our site. This may include your IP address, location, browser type, and device type. Data is anonymised where possible.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Improve our website and services
  • Understand user behaviour to help make improvements

We do not use your data for marketing or share it with third parties for advertising.

4. Third-Party Services We Use

We use the following services that may collect or process personal data:

  • Google Analytics – Website analytics
  • Google Maps – Embedded on our Contact page
  • Contact Form Plugin – For enquiries
  • 20i – Our website hosting provider

5. How We Store and Protect Your Data

Your data is stored securely and accessed only by those who need it. We take reasonable steps to protect it from loss or misuse.

6. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please email us at info@mount-leonard-physiotherapy.co.uk.

7. Retention of Data

We retain your data only as long as necessary to fulfil the purpose it was collected for, including legal or operational requirements.

8. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted here with a new “last updated” date.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

📧 info@mount-leonard-physiotherapy.co.uk
📞 07748 151302